Work with us and embark on an extraordinary journey with Brightwater Holidays! We’re in search of exceptional individuals to join our team, whether as captivating Tour Managers or in various roles within our vibrant head office nestled in Cupar, the county town of Fife.
Who We Are
With an impressive legacy of over 30 years, Brightwater Holidays is a renowned specialist in crafting exceptional escorted garden tours. Our commitment to excellence has been recognized with prestigious accolades such as the British Travel Awards for the Best Coach Holiday Company, as well as Best Special Interest Holiday Company. Our carefully curated holidays offer guests the opportunity to explore the finest gardens in the UK and Ireland, Europe, and beyond, immersing themselves in the natural beauty of plants and landscapes. Each itinerary is thoughtfully designed, ensuring that our guests witness the gardens at their most glorious. Moreover, our tours often feature exclusive guided visits with garden owners and designers, explorations of private gardens, and behind-the-scenes access to enchanting nurseries (even peeking into their whimsical potting sheds!). Alongside our experienced Brightwater Tour Managers, specialist hosts frequently accompany our tours, providing unparalleled expertise and enhancing the overall experience.
Beyond our award-winning garden tours, we also curate an exceptional selection of scenic Scottish trips. From exploring the captivating beauty of Arran, Orkney, and Shetland to immersing oneself in the charm of the Outer Hebrides, Islay, and Jura, we offer captivating journeys that showcase the breathtaking landscapes of Scotland. Additionally, we have expanded our horizons to encompass captivating archaeology holidays, led by knowledgeable guides, allowing our guests to uncover the secrets of ancient civilizations. Furthermore, we take pride in our ability to create tailor-made travel arrangements for private groups and societies, providing unforgettable experiences that cater to specific interests and preferences.
What We Seek
At Brightwater Holidays, we transform travel dreams into extraordinary realities. Our commitment to excellence extends to every aspect of our operations, from the friendly Travel Advisors who meticulously handle inquiries over the phone to the careful orchestration of daily itineraries. Our team thrives in an environment where each day brings new and exciting challenges. We seek ambitious individuals who possess an unwavering passion for delivering truly memorable holiday experiences. Attention to detail, creative marketing strategies, and organizational skills are paramount in our pursuit of perfection.
If you’re ready to embark on an exhilarating career where you can make a profound impact on people’s lives, join us at Brightwater Holidays. Together, we’ll create extraordinary journeys that will forever be etched in the hearts of our valued guests.
To explore current job openings and apply, please send your CV and a covering note to info@brightwaterholidays.com. We look forward to hearing from you!
Join the team
Competitive salary/ Bonus
No Agents please
We are looking for a highly creative and commercially focussed Product Manager UK & Europe to develop and deliver unique, up-to-date and creative products and itineraries leading to passenger and revenue growth across your area of product portfolio. A strong influencer, with good negotiation skills, we’re looking for an experienced Product Manager, ideally with a background of both the UK and European contracting world. Creating unique and interesting products that appeal to customers of all of our brands, and working closely with internal stakeholders, you will be the champion of your product range, with full ownership for delivery of revenue while maintaining costs.
Key accountabilities include:
- Lead and develop your mainstream & specialist product range offering from concept to delivery.
- Identify and fill market product gaps and trends and generate new tour ideas that grow passenger volumes, market share, deliver excellent customer experience and drive growth.
- Create and own the product plans, targeting the budgeted passenger volumes and ensure we have sufficient stock to achieve these.
- Plan ahead to ensure the products are contracted and ready in line with the product launch schedule.
- Contract the hotels and itineraries at best available prices and with added value where possible to ensure our retail prices are the best in the industry.
- Liaise with the copywriters and agree final tour copy for online and brochure.
- Own your products from concept to delivery liaising closely with the Product Admin Ops Teams to ensure quality of information, planning and delivery including final sign off on customer and driver itineraries.
- Take an active & creative part in the Product Team as a whole.
- Liaise closely with the Sales, Marketing and Commercial Teams to ensure the best possible opportunities for each product to succeed.
- Be part of the Saturday and Product Duty Officer rota.
- At times be part of the “during event” on site customer delivery as required.
- Regularly attend Trade events and actively network with external bodies, to promote the Group brands and to source opportunities for future products/ partners.
- Cultivate excellent relationships with suppliers to ensure we can procure the right space at the right price.
The ideal candidate will be proactive and use their initiative and problem solving skills to identify product gaps and opportunities to drive growth. Not afraid of challenging, you will demonstrate excellent communication and relationship skills, while remaining collaborative. This is a fantastic opportunity to join a forward thinking business with a collection of amazing travel brands, and be a part of an exciting growth journey.
If you feel you have the relevant experience attributes and hunger for this role, please send your CV and letter of application to Helen Moylan/ Chief Customer & People Officer at recruiting@justgoholidays.com
