Frequently Asked Questions

Frequently Asked Questions

General FAQs

Welcome to our Frequently Asked Questions (FAQ) page at Brightwater Holidays! We understand that you may have some questions about our unique travel experiences, and we’re here to provide you with all the answers you need. This carefully complied list of frequently asked questions aims to address common queries and concerns about our tours, destinations, booking process, and more. Whether you’re a seasoned traveller seeking new adventures or a first-time explorer looking for guidance, this page is designed to assist you in planning your dream holiday. We’ve carefully organized a range of topics, covering everything from itinerary details and accommodation to transportation and travel insurance. Our goal is to make your journey with us as seamless and unforgettable as possible, and we hope that this FAQ page will help you find the information you’re looking for. If you have any further inquiries, our friendly and knowledgeable team is just a phone call or email away, ready to provide you with personalized assistance and expert guidance. 

UK garden holidays generally depart from London, with additional pick-ups depending on the route of the coach, while holidays to Scotland depart from Glasgow, Edinburgh Dunfermline, Kinross and Perth, with Dundee, Inverness and Aberdeen sometimes included. All Eurostar holidays depart from London St. Pancras and flight-inclusive holidays depart from one or more of the main London airports, with regional flights often available at a supplement. You’ll find the full list of departure points for the holiday you’re interested in on our website. Departure and return times are also given but please note these are approximate and for guidance only. Actual departure times are confirmed with your joining instructions which are sent out around ten days prior to departure, and these may vary from those shown on the website. 

Tour Enquiry

The team is available Monday to Friday from 8am – 6pm (GMT)

Call us: 01334 845 392