Moray Firth Coastline
Moray Firth Coastline

Black Friday

If, like us, you’ve been missing wandering around glorious gardens or gazing out across stunning Scottish landscapes, you might consider booking your next holiday during the month of November. Why? Well, book between 2nd – 30th November 2020 and you’ll take full advantage of our Black Friday offers. These include our flexible booking promise, discounts and low deposits, as well as complete security, safety and flexibility so that you never have to worry about changing your plans.

That’s right, our Black Friday deals will run until the end of November this year, because if we’ve learned anything over the past eight or so months it’s that we could all do with a little extra help at the moment. So, what are our offers exactly?

Well, we have special low deposits that you can switch to another holiday or departure, should you want or need to change your plans. Then, we have discounts on hundreds of departures, no transfer or cancellation fees, and an opportunity to pay as much or as little as you want once you’ve paid the deposit and ensuring your final balance is paid on time.

Now, more than ever, having the reassurance of flexible holiday booking is so important. Things are constantly changing and as a guest, we understand that you want to know your money is protected and your plans can be altered without problems. We are offering you complete security, safety and flexibility, so that you never have to worry about changing your mind. Our Black November offers honour this ethos, and we do hope you feel confident in choosing Brightwater for your next holiday, whenever that may be.

We reserve the right to withdraw these offers at any time.

Offers – Valid on bookings made from 2nd – 30th November 2020

  • Up to £150pp discount on hundreds of departures
  • £50pp low deposit on all 2021 departures, which is completely flexible – this can be used on a different trip if you change your mind, we will simply switch your deposit across to a different holiday for you
  • No transfer fees – change your mind free of charge up to 8 weeks before departure. This 8-week free transfer offer applies to existing as well as new bookings, but for 2021 departures only.*
  • No cancellation fees – you can now cancel your trip free of charge up to 8 weeks before departure. This 8-week free cancellations offer applies to existing as well as new bookings, but for 2021 departures only.*
  • Decide your own payment plan – once you’ve paid your deposit and as long as you ensure your balance is paid on time, you can decide your own payment schedule and amounts, making sure that covering the cost of your holiday fits in with your own finances

* This timeframe may be subject to change in the future, but 8 weeks will be honoured for anyone who books within our Black Friday offer period (or before) of 2nd – 30th November.

Pre-holiday assistance for your peace of mind, absolutely free of charge

In our office, we have experienced and friendly team members ready and willing to help you with any issues you may encounter while preparing for your holiday. Once you’ve booked your place, all you need to do is get in touch and we will assist with a range of pre- and post-holiday questions, documentation and extras – a service that is completely free of charge and is here to stay. So, whether you’re looking for an answer to something that’s troubling you or you need help filling out some paperwork, we are always happy to help. Our pre-holiday assistance service includes:

  • Assistance with online check-in
  • Assistance with any online visa applications
  • Assistance with completion of any online pre-travel country paperwork or airline COVID-19 forms
  • Assistance with travel information both pre- and post-tour, such as the booking of airport hotels or the addition of extra nights to your trip with us

COVID-19 initiatives to help keep you safe on holiday

Over the past few months, you may have seen that we’ve launched a few initiatives to help you travel safely in this new era. Yes, we are of course talking about our additional travel insurance with specific cover for COVID-19 and our industry leading COVID-19 action plan, which includes 11 thorough steps to ensure our holidays meet new regulations and put your health and well-being at the heart of every departure we operate.