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Brightwater Holidays Limited
Eden Park House
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KY15 4HS
Reg Number: SC 137295
VAT Number: 607346447
The Brightwater Experience
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Welcome

To go on a Brightwater Holiday is to join a group of like-minded, mature adults with enquiring minds, who are all looking for that bit more from a holiday package.  Our holidays are all well planned and well paced, often with a twist or a theme. We work hard to arrange the innovative and the special, making it easy to visit that garden, antiquity or island you’ve always wanted to see. 

To walk with the owner of a private garden that has opened especially for our party and hear the secrets and stories of their garden; perhaps have tea on the lawn, or see inside their potting shed is often the norm on a Brightwater Holiday. What a thrill it is to be able to buy rare and unusual plants for your own garden from a specialist nursery – we know that all gardeners like nothing better than to buy plants on tour, however we do have to temper that with “No trees please!”

Whilst we rely on our close ties within the world of horticulture and archaeology to ensure we have the most creative and enjoyable itineraries, first and foremost we are a company of passionate travel enthusiasts and experts in many areas. Ask Andrew in our Operations team about a ferry time out of Oban and he’ll recite the entire Caledonian MacBrayne timetable off pat! There is little Jenni does not know about booking flights or how to get the best rail fares. Evelyn and Susan, with over twenty years’ experience in Reservations between them, can process your holiday booking and answer your travel queries quickly and efficiently – you’ll even get a friendly Scottish accent! It is a team game at Brightwater Holidays where everyone wants to make your holiday as enjoyable as possible.

“A wonderfully loyal band of travellers”

We have a wonderfully loyal band of travellers - on average almost half of the participants on every tour is made up of returning clients. This loyalty has been built up over the years due to the fact that we listen to our customers and take heed of your shared holiday experiences in order to fine-tune our itineraries and hotel choices. Each and every holiday questionnaire is read to ensure that we are getting our tour content just right while still offering the best possible value for money.


Thank you for supporting Brightwater Holidays over the last 24 years. We look forward to welcoming you on more holidays in the future.

 

 

 

 

 

 

All images & text © Copyright Brightwater Holidays Ltd 2003-2013
Brightwater Holidays Travel Insurance: 2015, 2016 | Booking Conditions | Cookies and Privacy Policies | Links | Site Map
 
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Cookies Policy

 

Our website automatically deploys four, sometimes five cookies when you arrive at our website, provided cookies are not blocked by your browser. The first four cookies allow us to track visitor statistics and site usage. The fifth cookie is only set when you come to our site via one of our trusted affiliate partners and tracks affiliate performance.

 

On 27th May 2011, the EC introduced a directive called Privacy and Electronic Communications Regulation 2011 which requires the owners of websites to get specific approval from the visitor if cookies are deployed. If you do not wish to have your access to our pages recorded please disable cookies now. By enabling the use of cookies you are agreeing to their use on this website.

 

Privacy Policy

 

Brightwater aims to provide the highest standards of customer service and to maintain these standards we need to collect certain information from you.  In doing so, we are committed to protecting your privacy and adhering to the principles of The Data Protection Act 1998.

 

We would also like to use some of your details so that Brightwater and partners can, from time to time, send you information (by post or e-mail) including offers and updates, that we think may be of interest.  If you do not wish to receive such approaches in the future, please let us know as soon as possible by telephone or letter.

 

When you e-mail us, we may ask for certain information to be able to check this record and answer your questions quickly and accurately.  When you contact us, in any way, we may make a note of this contact if it is relevant to your permanent record.  This allows us to provide a higher level of ongoing customer care.

 

In order to process your booking, we need to collect certain personal details from you.  These will usually include the names and addresses of party members, credit/debit or other payment details and special requirements such as those relating to any disability or medical condition which may affect the holiday arrangements.   We take full responsibility for ensuring that proper security measures are in place to protect your information.  We must pass some information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc.  The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

 

By using this website you are consenting to this privacy policy.  We may in the future change this policy, and if we do so we will post the amended policy on this website.

 

 

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The air holidays and flights shown are ATOL protected by the Civil Aviation Authority.

Our ATOL number is ATOL 4498. ATOL Protection extends primarily to customers who book and pay in the United Kingdom.

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